Credit note template

Reduce what a customer owes on an earlier invoice: returned goods, a discount after sale, or an overcharge. The credit note references the original invoice and shows the tax credited.

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How to create a credit note

Fill in your details (Tax / GST / VAT no.) and your customer's details. They are saved in your browser for next time.
Add line items, or tap a quick-add suggestion.
Fix anything flagged in the compliance check.
Download the PDF free with a small footer, or remove the footer with a one-off payment or a credit.

What a credit note must include

The words "Credit note" and its own number
Date of the credit note
Original invoice number and date
Reason for the credit
Amount and tax credited
Supplier and customer details (with tax numbers where required)

Frequently asked questions

When should I issue a credit note?

When you need to reduce an invoice you have already issued: returns, discounts, overcharges or cancellations. Do not edit or delete the original invoice.

Is a credit note the same as a refund?

No. A credit note records the reduction. You then either refund the money or offset it against future invoices.

This tool provides guidance, not tax or legal advice. Rules change; confirm with your tax authority or accountant.

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